Mr. Cosgrove has taught a graduate-level engineering course, “Engineering the Software Product,” for UCLA and Loyola Marymount in addition to numerous short courses nationwide, offered by major educational institutions. For several years, he gave the software engineering portion of the undergraduate Engineering Ethics course each quarter at UCLA. He has authored and delivered many papers, articles, and lectures on software litigation, project management, software business issues, and computer safety. The article “Software Engineering and the Law” was published in the IEEE Computer Society “Software” magazine May/June 2001. He authored the chapter on “Software Engineering & Litigation” in the current edition of “Encyclopedia of Software Engineering” published by John Wiley & Sons.

As a forensic expert, Mr. Cosgrove has worked on numerous cases involving recovered computer data, computer system failure, contractual disputes, intellectual property disputes, and other matters involving computer systems and software.

Mr. Cosgrove received a Master of Engineering degree from UCLA, and a Bachelor of Science in Electrical Engineering degree from Loyola Marymount University at Los Angeles (now LMU). He is a California-registered Professional Electrical Engineer, a Life Senior member of the Institute of Electrical and Electronic Engineers (IEEE) Computer Society, member of ACM, American College of Forensic Examiners (ACFEI), the National Society of Professional Engineers (NSPE) and a Fellow of the National Academy of Forensic Engineers (affiliate of NSPE).

 

Ms. Bassett participated in a sales effort that resulted in a 5-year outsourcing contract between Qwest and Wells Fargo Bank. As a result of a merger between Wells Fargo and Norwest Bank, Ms. Bassett subsequently became the project manager responsible for converting 1,000 Norwest bank locations to the Wells Fargo voice outsource model. She also designed and implemented the Program Management Office (PMO) for the Wells Fargo Bank outsource engagement.

As a consultant to Charles Schwab & Co., Inc., Ms. Bassett coordinated the documentation of technical procedures for Schwab’s IT Storage Management initiatives which involved HSM, SMS and Catalog systems. In another project, Ms. Bassett assisted the Business Continuity planning team in developing a cold site strategy to backup Schwab’s two large computer centers.

While consulting to USAA, Ms. Bassett participated in several business continuity planning projects as part of a $121.3M IT Business Continuity Program. The project scope included the recovery of the company’s entire network capability, supporting the Home Office Campus’s 11,000 employees and all remote U. S. and European locations, and all communications and desktop technology required for recovering 2,000 remote USAA users.

As a consultant to Amkor Electronics, a $2 billion semi-conductor company, Ms. Bassett created the PMO and provided technical expertise for a multi-million dollar strategic project to select and implement an Enterprise Resource Planning (ERP) system. SAP R/3, Oracle Applications and Baan Triton IV ERP software systems were evaluated.

As the Manager of Telecommunications Services at Northwestern Memorial Hospital in Chicago, Ms. Bassett managed the hospital’s outsourced telecommunications environment.

She also managed the planning project to define the telecommunications technology and infrastructure requirements for Northwestern’s new 2,000,000 square foot hospital.

As a Senior Network Consultant for Comdisco Professional Services, Ms. Bassett managed disaster recovery planning projects, specifically for voice and data networks of U.S. and Canadian clients. Typical engagements included: risk/business impact analysis, network recovery strategy and recovery plan development, and recovery plan maintenance program development.

As a Manager in Andersen Consulting’s (now Accenture) Network Solutions practice, Ms. Bassett managed engagements in the areas of voice processing systems design and implementation, voice and data systems integration, voice and data - wide area network analysis, strategic reviews, and network organizational studies. She also developed new client relationships and internal training programs on enhanced voice processing technologies.

As a Project Manager at EDS Corporation, Ms. Bassett conducted consulting projects for FORTUNE 1000 clients that included strategic technology reviews, voice processing systems design and implementation, and network analysis, design and implementation. She also promoted professional and leasing services to Western Region-based accounts.

Ms. Bassett has a Bachelor of Arts degree from UCLA.

Litigation support projects include forensic research on patent claims, pharmaceutical system interface and functionality, and reconstruction of software system development.

She invented a novel approach to data base management and data manipulation for multi-modal images and other types of two- and three-dimensional data. It provides a very flexible platform for modeling biomedical, geographic, or other applications where different types of data interact in complicated ways over a region of interest.

She has conducted research and/or developed systems or software for applications in biomedicine, spatial data, pattern recognition, image processing, simulation and modeling, database management, geographic information management, facilities management, transportation, utilities, surveying, mapping, and data warehousing.

She has helped clients through the full life cycle of developing new computer systems and procedures to use them: implementation planning, requirements analysis, technology evaluation, enterprise architecture analysis, trade-off studies, process analysis, design, and implementation, systems analysis, design, implementation, test design, vendor management, project management, small to multi-enterprise, quality assurance, training, documentation, maintenance and update.

Dr. Chock has experience in managing both start-up Information Technology departments and functional departments in larger information technology organizations.

She maintains active participant in a number of professional and technical organizations, in order to stay abreast of the latest business and technical issues and to find technical specialists and other resources that may be useful to her clients:

• Association for Computing Machinery (ACM)
• Association of Information Technology Professionals (AITP)
• Independent Computer Consultants Association (ICCA)
• Institute of Electrical and Electronic Engineers (IEEE)
      - Biomedical Society
      - Computer Society
      - Consultants Network (Los Angeles and Orange County Secretary)
• Institute of Management Consultants (IMC) (Southern California Board)
• Southern California Biomedical Council
• UCLA Engineering Alumni Executive Board (Committee Chair)

Dr. Chock holds BA degrees in Mathematics and Anthropology from University of California, Santa Barbara, and an MS and PhD. in Computer Science from UCLA. She is Certified as a Management Consultant by the Institute of Management Consultants.
 

As a Program Director at Qwest, Ms. Hammons managed an outsource engagement for a large banking institution. She was responsible for the ongoing telecommunications operations and improvement activities for 5,000 bank locations. Her role included: all communicating with bank executive management, defining Service Level Agreement (SLA) requirements, implementing the Program Management Office, recruiting and managing 75 engagement personnel; and managing Mergers and Acquisitions team activities. On a daily basis, Ms. Hammons managed all customer escalations and was accountable for quality, results and reporting against SLAs.

As a Qwest Service Manager for the same bank, Ms. Hammons assisted the Qwest Sales Director in packaging solutions proposed to the bank and delivering sold solutions on time and within contract commitments. Ms. Hammons ensured that the ongoing level of service met the bank’s expectations. Through the use of process management tools, she generated performance reports and identified areas for improvement for bank management.

Ms. Hammons managed a US West Digital Operations Center (DSOC) that controlled all digital facilities for Arizona and Mexico. The center’s scope included installation control of SHARP/SHNs, all high bandwidth circuits, and digital loop carrier services, supporting Central Offices in the Phoenix LATA, alarm surveillance, and performance monitoring. Ms. Hammons also led the process improvement initiative for the center.

While at US West, Ms. Hammons was one of the first female Central Office Managers in Arizona. In this capacity, she was responsible for the entire technical environment including: #5-XBAR switch, power room, design circuits and analog/digital carrier facilities.

Ms. Hammons held various other management positions in these areas: a private government network, an ESS switch, SHARP/SHNs, DS1 - and - above services, and digital loop carrier. Her non - management positions included Central Office repairman and frame-man, and long distance operator.

Ms. Hammons is certified as a Technician First Class with Master Endorsement in the National Association of Radio and Telecommunications Engineers. She also has completed all management and technical training required by Qwest.

Mr. Riggs has consulted to major corporations in the area of international voice and data telecommunications and computer networks.

• He assisted ExxonMobil with the design and implementation of data networks (VSAT, IP, frame relay and X.25) to support service station (Point of Sale and Back Office) networks throughout Canada and South America.
• For ExxonMobil, he developed a comprehensive review plan of Asian networking infrastructure available to support all phases of service station operation.
• Mr. Riggs participated in the multi-million dollar merger of the Wells Fargo Bank and Norwest Bank telecommunications facilities. After the merger he managed the telecommunications facilities in the central U.S. and a major call center until permanent employees could be put in place.
• He provided Compaq Computer Corporation with guidance, direction and coordination for the worldwide telecommunications (voice and data) Y2K effort. He effectively led the day-to-day effort to bring Compaq’s telecommunications into full Y2K compliance on time and on budget.

As an employee of The Coastal Corporation (now El Paso Corporation) Mr. Riggs had many assignments during his 33-year career. He started out as a technician installing and maintaining microwave, radio and telephone systems and was promoted to telecommunications manager, and eventually, the international telecommunications manager. Mr. Riggs’ significant accomplishments included:

• Negotiated and worked with the country of Aruba to establish a major satellite earth station to interconnect to the 172 nation Intelsat Consortium.
• While living in the Philippines he moved the operations of the Coastal Singapore trading office to Subic Bay, Philippines. He established a much larger SE Asia operation hub in the Philippines and a smaller office in Singapore. He completed all aspects of a $3,000,000, nine-month project on schedule and at approximately 80% of budget.
• As the Lead Manager, Mr. Riggs established voice and data connectivity to a major country office and two power plants in Pakistan.
• Provided guidance and direction to network staff as they established voice and data connectivity to China, El Salvador (3 locations), Mexico, Australia, Thailand, Chile, Argentina, Estonia (2 locations) and the Philippines (3 locations).

Mr. Rismann was the Director MIS for Wurts & Associates, a leading west coast investment consulting firm. While there he developed applications for tracking broker/dealer commissions, auditing the accuracy of custodial statements, producing portfolio performance measurement reports, and creating an online investment manager database/search system.

At the Plexus Group, a consulting firm specializing in transaction cost analysis, Mr. Rismann designed and developed a variety of software solutions including a system to convert and store ten-minute interval stock market snapshots, a series of programs designed to streamline the process for importing and analyzing data provided by investment managers, and a report production system for international portfolios.

Prior to working for the Plexus Group, Mr. Rismann was an analyst for Wilshire Associates where he was responsible for maintaining portions of their Trust Online System (an interface to their TUCS product), and for developing a high-speed data transfer package for their PC-mainframe applications.

David Rismann Consultants Inc. (www.drc-inc.com) was established in 1997 but has roots that stretch back more than a decade. What began as a thriving PC VAR/Integrator business eventually blossomed into an information systems consulting firm, catering to the small - to - medium sized businesses.

Mr. Rismann earned a Bachelor of Arts degree from the University of California at Los Angeles from where he graduated magna cum laude. After completion of forensic computer examiner training with Key Computer Services, Mr. Rismann was awarded the Certified Forensic Computer Examiner designation (CFCE) from IACIS, the International Association of Computer Investigative Specialists (www.cops.org). Mr. Rismann has also earned the Advanced Certified Computer Forensic Technician (CCFT) certification by the High Tech Crime Network (www.htcn.org).

While a Consultant at Comdisco, Inc., Ms. White was responsible for three call centers, a large voice switch, and support plans which included facilities for a major company.

While a Business Recovery Consultant at Norm Harris and Associates, Ms. White was responsible for several private industry and government business continuity contracts. Those contracts addressed all phases of business continuity planning including: risk and impact analysis, awareness and concept training, planning of exercises, development of testing and maintenance of programs.

As the Disaster Recovery Manager for the State of Texas, Ms. White was responsible for the disaster recovery plans for the largest state agency in Texas. She conducted the first hot site test for a Texas State Agency. This plan utilized 56 teams and included all mandated business functions of the Comptroller. She served on the disaster recovery planning committee for the Texas Legislature for four years. She participated in designing and building the State’s cold site and served as a consultant to 231 state agencies to guide them in the planning process. Ms. White developed, tested and reviewed plans to meet state regulations. She also served on a committee of industry leaders to study and design disaster recovery programs for colleges and universities.

As the Data Center Manager for the National Supply Division - Armco Steel, Ms. White was responsible for plant data center activities. She developed the first recovery plans for data processing for all the company’s data processing sites.

As a Civilian Specialist for the United States Air Force, Ms. White provided computer support for finance and supply applications to the USAF. She held a secret clearance and processed encoded documents for the Pentagon. Ms. White participated in the first data communications exercise for the USAF.

Ms. White has both the CBCP and CRP certifications as a Disaster Recovery Planner. She has also studied Computer Science at Texas Tech University and the University of Maryland.